ShowRoom and Art gallery

Via della Lungara 48 00165 Roma

Book your visit +39 370 1516602

Or send an e-mail: acidrop.sas@gmail.com

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

WORLDWIDE SHIPPING!

ACID DROP ships all over the world.

The shipping costs are as follows:

  • Italy: 10 Euro
  • Europe: 20 Euro
  • USA: 30 Euro
  • Australia: 40 Euro
  • The rest of the world: 60 Euro
Which payment methods are accepted in the Online Shop?

All payment methods that are offered are fully secure:

  • PayPal
  • Visa and Master Card
  • Advance bank transfer (The payment is considered effective only after the amount has been credited to ACID DROP’s current account)

Please consult the Privacy Information Notice – Terms and Conditions of Sale

How long will delivery take?

Shipping timings depend on the type of product and availability of the items.

  • Italy: timing depends on geographical place of destination of the goods. Generally, all shipments to Italy arrive within 24/48 hours from the day when the shipment was made (excluding holidays).
  • Europe; Delivery time is approx. 4-6 working days on receipt of your order (excluding holidays).
  • Rest of the world: Delivery time is approx. 6-15 working days on receipt of your order, depending on the destination of the goods (excluding holidays).

Shipping time is dependent both on Italian postal service and your local postal services.

We are not responsible for any delays caused by destination customs clearance processes or by any delays resulting from postal delays or force majeure.

As for custom items or items currently not available, we would like to clarify that we reserve about seven (7) days from the date of order in order to carefully produce the ordered articles.

Each article is therefore expressly produced handmade for the Customer. 

Please read the Privacy Information Notice – Terms and Conditions of Sale

How secure is shopping in the Online Shop? Is my data protected?

All payment methods that are offered are fully secure.

The website www.acidrop.com  is secured with SSL and anti-fraud measures.

Please consult the Privacy Information Notice – Terms and Conditions of Sale

What exactly happens after ordering?

Following conclusion of the contract, the Customer will receive written confirmation of the order at the indicated e-mail address, including the number and date of purchase, the product ordered, its price, the amount paid.

Please consult the Privacy Information Notice – Terms and Conditions of Sale

Send us an email

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